FAQs

everything you need to know

Getting Involved

  • We opened our doors Friday, May 31st, 2024.

  • Thank you for your interest in joining our team! Check out our Work page to learn more.

  • That’s wonderful! Check out our Volunteer page to learn more about our various volunteer opportunities.

  • At Wired Whisker, where we serve both delightful company of cats and a selection of beer, wine, and cider, and require all employees to be at least 18 years of age. This is in compliance with laws regarding the serving of alcohol. Furthermore, our employees take on dual roles as baristas and cat caretakers. This unique combination of responsibilities requires a level of maturity and skill to ensure the safety and enjoyment of our guests, as well as the well-being of our cats. By setting this age requirement, we maintain a high standard of service and care in our dual-function environment.

Cat Lounge FAQs

  • For the safety and well-being of both our feline friends and our guests, we've set a minimum age requirement of 12 years for visitors. This ensures that all interactions with our cats are gentle and respectful, aligning with our commitment to providing a serene and stress-free environment for our cats.

  • The safety of our cats and visitors is our utmost priority and the age restriction allows us to honor our commitment to providing a safe and stress-free environment for rescue cats spending time inside the lounge. We have a beautiful viewing window with seating for our younger visitors to enjoy. Our partner, Animal Allies Humane Society, does not have an age restriction to visit adoptable cats and kittens in their cat rooms, and we highly recommend giving them a visit if you are looking for a child-friendly animal interaction environment.

  • Yes! Follow the steps to book your visit, and select the option to book the entire lounge for your selected date and time. Please note we limit the number of children aged 8-11 in the cat lounge per hour.

  • Unless otherwise specified, our cat lounge operates on the hour and sessions are 50 minutes o ensure all visitors get a chance to interact with the cats and prevent the cats from becoming overstimulated. You are welcome to reserve more time if you would like to spend more time in the cat lounge, and are of course welcome to hang out on the cafe side before and after your visit to the cat lounge!

  • No, customers are not allowed to bring their own cats to ensure the safety and well-being of the resident cats.

  • All of our cats are indoor only to ensure the cats' safety. However, we have plans to add a ‘catio’ for our cats and human visitors to enjoy. Stay tuned!

  • No. Visitors are not allowed to feed the cats to maintain their balanced diet and prevent health issues.

Cat Care and Adoption FAQs

  • Yes! Cats at Wired Whisker are fully vetted, microchipped, and adoptable. Adoption process will vary based on which rescue the cat is from. Our team can help guide you!

  • Yes, we put the welfare of the cats first, which includes providing lots of vertical climbing space and hideaway nooks for when the cats want to be out of reach. We also have volunteers throughout the day monitoring the cats and visitor interactions to ensure a safe and stress-free environment for everyone.

  • The cats at Wired Whisker are thoroughly pampered and cared for every day of the week. When we are closed on Mondays, our cats get a full day of downtime from visitors while our team does a thorough cleaning of their quarters and provides all their regular daily care.

  • All adoptions are handled directly through our rescue partners. Visit our Meet the Cats page for more information on our current adoption process!

  • The number of cats varies, but it's usually around 6-18 cats.

  • All of our cats are indoor only to ensure the cats' safety.

  • No. Visitors are not allowed to feed the cats to maintain their balanced diet and prevent health issues.

  • First, it is important to interact gently with the cats, follow the rules, and ALWAYS respect cat cues. The safety of our cats and our visitors is our top priority. If you are scratched or bitten, report it to an employee immediately, and we will provide you with a bandage. Please note, by entering the cat lounge, you will be required to sign a waiver acknowledging that you are choosing to enter a room with lots of cats, and therefore we are not held liable for any cat-related injuries which may occur.

  • No, customers are not allowed to bring their own cats to ensure the safety and well-being of the resident cats.

  • The cat lounge is specifically designed to give our resident cats the vertical space and cozy nooks to be out of reach when they want to decompress. The cat lounge also has a cat-only access to a decompression space for cats that really need some me-time.

General Visitor FAQs

  • A cat cafe operates similarly to a coffee shop, but with a twist. Cat cafes are typically mission-driven and house rescue cats (often adoptable) on the premises. Visitors of a cat cafe can enjoy a coffee or tea while interacting with resident cats.

  • Wired Whisker offers a unique, relaxing environment where you can de-stress, enjoy top-notch beverages, and hang out with some pretty awesome cats. We also operate as advocates for the well-being of rescue cats, and every bag of coffee brewed at the cafe or purchased retail gives a percentage right back to our local animal rescues!

  • Visiting our cafe does not cost anything and operates like most other coffee shops you may have visited. To enter the cat lounge where our adoptable rescue cats are, there is a nominal fee which covers the cost of care for our visiting felines and can be paid for online when booking time in the cat lounge or in-person at our ordering counter.

  • Most cat cafes implement a nominal entry fee for the cat lounge area primarily to ensure the highest quality of care and a serene environment for the cats. This fee helps cover the costs associated with their well-being and a clean, enriching habitat. Additionally, it supports adequate staffing to maintain a safe, controlled number of visitors in the lounge, ensuring both the cats and guests have a positive, stress-free experience. This approach allows Wired Whisker to sustainably manage the cat lounge, balancing the needs of the cats with the enjoyment of the visitors.

  • We will serve a range of coffees, teas, smoothies, and light bites like croissants, bagels, and muffins.

  • Yes! Cat cafes are held to immensely high standards of cleanliness, just as any other cafe, but perhaps even more so due to cats living on the premises. These standards are important, and ensure the comfort and health of both cats and customers.

  • If your allergies are not severe, we hope you will join us on the cafe side! You are supporting our cats with every cup of coffee, and you will have a great view into the cat lounge while still on the cafe side.

  • All service animals will have to be left on the cafe side (front of building seating) out of sight from our cat lounge as some cats may be reactive to seeing other animals and redirect aggression towards other cats or visitors in the lounge. If a visitor would like to enter the cat lounge, service dogs should be left with someone who can take care of them on the cafe side while the owner goes into the cat room (with a booking).